Legal
Terms of Service
Effective Date: July 9, 2026
Please read these Terms of Service carefully before scheduling or receiving any services from Trinity Solar Cleaning. By booking a service, you agree to be bound by these terms.
1. Services
Trinity Solar Cleaning provides residential and commercial solar panel cleaning, bird abatement, window cleaning, and rain gutter cleaning services in the Inland Empire, Riverside County, Orange County, and Los Angeles areas. All services are performed by trained, insured technicians. The scope of each service will be confirmed at the time of booking or on-site assessment.
2. Scheduling & Access
You agree to provide safe and reasonable access to the service area on the scheduled date. If access is not available at the agreed time, a cancellation or rescheduling fee may apply. Trinity Solar Cleaning reserves the right to reschedule services due to unsafe weather conditions, equipment issues, or other circumstances beyond our control.
3. Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, check, and major credit cards. For commercial accounts, net-30 terms may be available upon approval. Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance.
4. Cancellation & Rescheduling
We ask for at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. No-shows without prior notice may be charged the full service fee.
5. Satisfaction Guarantee
We stand behind our work. If you are not satisfied with the results of a service, please contact us within 48 hours of service completion and we will return to address the issue at no additional charge. This guarantee does not apply to damage caused by pre-existing conditions, equipment failure unrelated to our work, or circumstances outside our control.
6. Limitation of Liability
Trinity Solar Cleaning carries general liability insurance and takes every precaution to protect your property. However, we are not liable for pre-existing damage, latent defects, or damage caused by conditions that were not disclosed at the time of service. Our total liability for any claim arising from a service shall not exceed the amount paid for that service.
7. Property Condition
You represent that your property, including roofs, gutters, solar mounting systems, and electrical connections, is in safe and serviceable condition. Trinity Solar Cleaning reserves the right to decline or suspend service if conditions are deemed unsafe for our technicians or equipment.
8. Privacy
We collect only the information necessary to schedule and perform your service. We do not sell or share your personal information with third parties except as required to fulfill your service request or comply with applicable law. For more information, please contact us directly.
9. Changes to These Terms
Trinity Solar Cleaning reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised terms.
10. Contact
If you have questions about these Terms of Service, please contact us at [email protected] or by calling (909) 320-1516. Our business hours are Monday through Friday, 7:00 AM to 5:00 PM Pacific Time.
Have questions about our terms?
We're happy to walk you through anything before you book.